Hi Ron,
Thanks for your feedback.
I've checked your order and so happy to know that it's delivered to you successfully on Jan 4th.
We sincerely apologize for the long processing and delivery due to the overload of orders recently and the lockdown. You know recently the transportation time has been delayed because of the COVID-19, fewer flights and holiday. The transportation time limit is expected to come normal in mid-January.
Hope you will understand.
If you have any questions or need any assistance, please feel free to contact us. We are always happy to help.
Thank you so much!
Customer Support Team.
“My sister did receive the gift on 12/24 and her granddaughter got it showed it to her and put it on the tree. She totally forgot. She is 75 and the memory is failing. THANK YOU SO MUCH FOR GETTING HER GIFT TO HER ON TIME.”
Hi Carol,
Thanks for your feedback.
I've checked your order and so happy to know your order was delivered to you successfully on Dec 24th, the date you wrote a review.
Here is the tracking link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=420463039374869903505994204060
Have you got your order yet? I hope you did receive the item and would enjoy it!
Thank you so much!
Customer Support Team.
