Hi Rich,
Thanks for your feedback.
So happy to know you rated 4* for the item you received. Hope we have more chances to bring you our best items in the future.
If you have any questions or need any assistance, please feel free to contact us. We are always happy to help.
Thank you so much!
Customer Support Team.
Hi Nicole,
Thanks for your feedback and let us know the problem.
You ordered a custom photo ornament on our website and it's delivered on Dec 29th. Please take a clear photo of the item you received and sent it to our support email address support@batenstore.com.
We will examine it carefully and solve the problem right away.
Looking forward to hearing from you soon.
Thank you!
Customer Support Team.
