“Will never order from this company again. When my dirty blonde extensions arrived with a very strong pink undertone colour to them it was nothing but a hassle to try and get my money back. Still haven’t got a full refund and I didn’t even open the full pack, only the sample section as instructed. When I complained I was pretty much ignored and repeatedly sent what are clearly automated customer service emails. When I asked why the colour was so terribly off I was told sometimes the blonde extensions have a pink undertone to them but they can’t control that. No one could answer why none of the colour samples online showed a strong pink undertone . Terrible product and terrible service.”
“The quality of the hair is amazing but he color is off. I bought dirty blonde about 4 years ago and it was the perfect color. I was due for a new set so wanted to repurchase. When the color came it was completely off from the previous set of extensions. The color now has turned in to blonde with a red undertone. I can’t even wear them. before the dirty blonde was the perfect match for me. Also I know the other colors don’t work for me. Also I ordered the set of dirty blonde twice just to be sure this wasn’t just a one time problem. I’m so upset they changed the coloring of this product :( they were the best extensions”
“The ponytail that I was very excited to receive was a complete different colour than the hair extensions I ordered I can never use them as they are litterly white and my hair colour is dirty blonde”
“I’ve tried ordering these extensions in dirty blonde twice now and both times they have come as more of a rose gold color, but of course I open the full package just to double check that they aren’t going to match at all and sure enough they don’t. I’ve always had a great experience in the past and every other set of extensions besides the past two have been perfect so I wanted to give it another chance.”
“Hair was great colour and an almost identical match to my own! Hair does have a slight red hue to it but you can tone it. Great thickness and quality.”