“I heard so many great things about Bellamy extensions from other salon professionals and I decided to take the plunge and order. They were on back order for almost 2 months. I finally sent an email asking to cancel my order and return my money because I was done waiting. They sent me an email almost immediately back saying "hey, we're sending your order out right now with an upgraded 20g's". I received Kylie Jenner extensions which are a BLEND and way too yellow. I had to find the best possible method to tone them so that they weren't a complete waste of almost $200. The hair falls out of the extensions as well beyond normal shedding. This was not an upgrade, and I will not be a repeat customer. So very disappointing to all I have told.”
“I love these extensions! The shipment was delayed for quite awhile and you all upgraded my set free of charge and I REALLY appreciated that! Great company with outstanding products and fantastic customer service. Thank you very much :)”
“Love how I got upgraded because of a delay of stock. They arrived perfect with extras hair tattoos and the carrying case. Extensions were super silky and no fall out when I semi permanent dyed and washed them. Absolutely love and will purchase again”
“THEY AR ENOT THE COLOR THAT WAS ADVERTISED. AFTER WAITING OVER A MONTH TO GET THE EXTENSIONS I ORDERED ON VALENTINES DAY (THAT WAS CHANGED AND NOT WHAT I ORDERED, I RECEIVED A BLOW DRYER THAT I DONT NEED AND WILL NEVER USE RATHER THAN THE CURLING IRON THAT WAS SUPPOED TO COME WITH THE DEAL I USED.) I RECEIVED BRASSY ORANGE EXTENSIONS. I HAD NO CHOICE BUT TO TRY AND LIGHTEN THEM TO MATCH MY HAIR BECAUSE I WASNT GOING TO ATTEMPT TO DEAL WITH YOU GUYS YET AGAIN AND WAIT ANOTHER MONTHA AND A HALF TO GET IT WORKED OUT. THEY ARE NOW RUINED AND A COMLETE WASTE OF MONEY. I AM FURIOUS.”
“Let's start with the fact that I ordered them on March 4th and it is now APRIL 4th. I was never informed that the ones I purchased for my best friends wedding March 16th were on back order--I was just sent 2/3 of my order and to my surprise while I was packing to leave for the Dominican Republic for the wedding I realized I had NO EXTENSIONS. After frantically contacting the company, I was responded with (paraphrased) "oh poo, they're on back order, we'll send you a blow dryer to make it better have a great day" I already saw the blow dryer is already greatly discounted on the website which leads me to believe it's not that great of a product and they're just looking to bum it off on anyone and making it seem like a friendly gesture. Fast forward WEEKS later to yesterday 4/3/17 after hearing NOTHING about my $140 hair extensions from anyone, I reached out again. This time I got another stupid, blow off email (paraphrasing again) "oh I'm sending those out to you now, hope you enjoy your purchase." Ummmm no, I needed these extensions a month ago (FOR MY BEST FRIENDS WEDDING, remember?) and regardless, waiting for a purchase that I was told would arrive in days that is still not here a month later is unacceptable but to receive no contact from you unless I was the one reaching out is RIDICULOUS--I don't care what the reason is. I have ordered at least half a dozen hair extension packs from you and if this is not resolved I will find somewhere else to spend hundreds of dollars.”
