“I have bought several of your products and i have never been so disappointed in the set i recieved. The color was nothing like the one represented on your website and one of my clips came broken. Also my hair extensions have colored strings all throughout them. Very upset and sad because i have loved all my other sets.”
“I got color matched via photos before ordering. I sent 3 or 4 pictures and they said this would work perfectly... well the color looked almost blonde and about 4shades darker than my hair color. I spent so much on shipping and then getting insurance on my return shipping I could've bought two more accessories with the money. This annoyed me enough to not even want to deal with exchanging because I still don't know what color to get, and I am not wasting more money having to return. I would rather go to a store and get a different brand. The emails were answered fast, only positive.”