“I totally disliked both ! The extension are very obvious and people can easily see the plastic part ( the tracks ) , the quality of the hair is much less than the other bellami sets . The pony tail color is very light not even close to choc brown”
“The swatch did NOT match the hair inside the packaging. But once you open you are stuck with the hair. Then, the hair had SO much red in it, we could not get it to match correctly. I would prefer to have burnt $200 instead of buying these extensions. Very disappointing color descriptions. Yes, I watched their videos MANY times and followed every step they advise. Their Chocolate Brown should be renamed Copper Brown. Its nearly Ariel the Mermaid hair...”
“I ordered a ponytail in Chocolate Brown, and instead they sent me Chesnut Brown. When I emailed the company, they said ponytails are non-refundable. Absolutely terrible customer service. It’s very obvious that the email was an automated reply. Very unhappy.”