“First of all when ordering I didn't realize this was synthetic hair because bellami is real hair and it's terrible synthetic hair As well, it looks ratty and doesn't brush no matter how well you take care of it. (This was after one use) looks and feels awful... bad purchase.”
“Honestly although it is synthetic hair it doesn't feel synthetic hair at all! I went to the salon to put it on and I lasted 3 days with it. Took it off and it is ready to use it again. Honestly the best pony tail ever did not expect it to be so great. It is definitely good quality and worth the buy!”
“I didn't receive everything that was shown on the website I called in waited 20 mins on hold once the girl picked up she said she's gonna talk to the shipping department put me on hold then hung up after 2 mins and I call back and now they are closed horrible customer service I am upset and frustrated !!!”
“The pony itself is very thick and it looks perfect in my hair and I absolutely love it! Although, I have to wear multiple elastics to keep it in and I find it hurts my hair! After using it quite a bit more now I have found ways to make it more comfortable. Also, the clip that you slide under the ponytail on mine started to come off of the weft after the 2nd use of it so I have to be very careful and I'm afraid when I wear it that it might come off completely!”