“The color of my synthetic pony was NOTHING like what I expected. I have tried numerous times to get a hold of someone in customer service - I have called dozens of times (can't get through to a person??? & I have emailed 3 times!! All I wanted was my money back ($60 !!!) since I can't use this.
I'm very disappointed in this company. This is supposed to be extremely highly rated hair and the customer service absolutely sucks. Which is a CLEAR indicator that this is all about money, and NOT customer satisfaction.
Don't waste your time or money.”
“I received my faux wrap ponytail from Bellami as a gift for ordering a set of extensions. Upon receiving the pony I was very impressed by the smoothness as well as the construction of the pony. I did find after wearing the pony that it tangles easily and the toothclip came loose after a few wears. Otherwise I'm very pleased with my pony, I wear it often. It does require extra care to keep it in the best condition. Keep in mind this is alot of hair, 160 g, so it can feel a bit heavy and needs to be well secured.”
“I got my hair extensions got 3 clip ins and another one small. 1- I was told by other customers the amount I got was wrong, 2. The color I got was brown-red not vibrant red like I ordered. I contacted through Instagram and email and I was told to send the package back which it’s really hard for me since I have two jobs. Really sad about this I spent almost $200.00 for 4 clips. So disappointed especially when I saved this money to buy from this company.”
“Vivo en Colombia, estas son mis primeras extensiones, fue una maravillosa compra, el color un poco diferente al mio pero al ponerlas se mezclan muy bien. Sin embargo si note que me falta un poco mas de cabello, entonces la proxima vez comprare las de 260 gr.”
