“Fake. Very Fake. The color was off as well. They don't accept returns, or even exchanges, nor do they offer free shipping on this item, which leads me to believe they are aware that theirs is an inferior hair product (despite all of the youtube hype), and that a lot of people will be returning it, were it permitted.”
“I was told by customer service that this color is the closest color match for platinum hair. The color was so off I didn't even bother taking it out of the package. If you have platinum hair don't even bother buying this product because it will not be a color match.”
“I was charged for the side swipe ash blonde bang, and it still had not been delivered. If somebody could get back with me that would be much appreciated.”
