“I paid for a nice hanger and protector case and got the most damaged one. it was completely crumbled and the plastic was not smooth. the letters were faded too. their customer service team never got back to me. if they were more professional about it I would be ordering a bunch of products from this brand for my family. I never got a replacement so its disappointing”
“I received my hanger and bag to store my extensions in, my hanger was broken so I am unable to hang my extensions I’m pretty disappointed as I paid extra for the hanger to keep the extensions in good quality”
“My Pony tail want sealed and was a off color from extensions looked like platinum and I cant use now. Also had delivery issues which they were great with solving but I think it was FED EX issue. Overall love them but disappointed with PONY TAIL being open and doesn’t match”
“I love these extensions! They are great quality, though I wish they weren’t such a dark silver color it just looks darker than my silver hair. I recommend washing them a few times to get them to lighten up a bit but other than that they are lovely!”
