“I have not been able to try this product as on the day it arrived the seal was completely broken and the contents was in the packaging.
I have emailed customer service twice with evidence of the opened spilled out contents.
No one has had the courtesy to get back to me.
Therefore the 1 star review is based solely upon customer service as I can not comment on this product.
Overall very poor customer service.”
“Have tried just as hot drink and adding to sauces. However as we are eating mainly salads at present, unusual for UK, it isn't a fair test. Mixes easily, look forward to more regular use during cooler months.”
“I love the broth and have some most days.
What I am less pleased with is the ordering process--if you order x bottles, you are then offered (after you have paid) another bottle at a lower price. Tempting, so I give in. Then I have more bottles than I really want. It wouldn't be a problem, but all the bottles I've just received (July) have a use-by date of October. That's a lot of broth to get through!
I did have a bottle of Best Bone Broth go off once, before the use-by date, so I am wary. (I ordered that one from Amazon so I don't expect BBB to give me a refund.)
I would rather know up front what I am paying and how many bottles I need to buy to get a discount.”
“This bone broth is lovely. I always have this first thing in the morning now instead of my usual cup of tea! I have just started a Keto diet and this is great for fasting as it is satiating.”
“I'm sorry to have to put this here, but despite trying to get in touch a few times I've had no reply (emails bounced back when using the Reply button, or Blake@ address, and my email to Care@, which hasn't bounced back). Something must be up with your system. Anyway, what I want to say is that my last delivery of this bone broth really doesn't taste nice at all, which is strange because all the others have been really delicious. A bad batch? Or a change of recipe? If change of recipe I'm sorry but I can't order again. Again, sorry to put this here, but I'm getting a bit frustrated.”
