“Not happy at all. Wore it for a week and the unbreakable band broke. No one can repair it and seller doesn’t have return address. Waste of money!!!!”
Hi Alison,
Thanks for the time and sharing your experience with.
We are so sorry to hear about your watch.
Please return the watch to the below address and write a note with your order no. #WG2594
2/111 Coventry Street VIC 3006
The watch will be sent to Lorus/Seiko company for repair/assessed , however the watch band is not under warranty. If it is a manufacturing fault Seiko will repair the band for with no cost.
Hope it does help.
Regards,
Shabnam
