Hi Emily,
We're glad to hear you appreciate the style of the ring; however, we sincerely apologize for the scratches and dents that appeared within a week. We understand the importance of quality, and we're disappointed that the white gold did not meet your expectations.
Your satisfaction is our priority, and we would like to make this right. Please contact our customer service team with more details, and we will work towards a solution to ensure you are happy with your purchase.
Thank you for bringing this to our attention, and we appreciate your understanding.
Kind regards,
Lyn
