“All the items are quality-checked when packaged? I bought a very important religious 21st birthday gift for my child and received a defective pendant. I had to buy another from a different store to gift my last born a gift that was given as tradition. I wrote emails, never got answered, and phoned in and the people who helped me were not as friendly as promised on the website.
I was a returning customer but I won't be buying from them again. Because of the treatment and overall bad experience that almost ruined a very important tradition.”
Dear Maruschka,
Thanks for the time and sharing your experience with.
We are so sorry to hear that.
Our team is always happy to help our loyal customers and apologize for not reaching to your satisfaction.
We will keep your feedback in our mind and we won't let that happen again to any of our customers.
Regards,
Shabz
Customer service team
“I liked the look but when I received it in the mail I thought it would be bigger i was disappointed it was to small to where around my neck so I had it put on a bracelet .
Thanks Dellarnie”
Hi Margaret,
Thank you for sharing your positive experience with us.
We hope you enjoy your recent purchase and we look forward to serving you again soon.
Kind Regards,
Jay
“After only 2 wears two cubic zircona crystals fell off the cross, not happy about that and expected better.
It is very attractive and I love it but still disappointed in the result.”
Hi there,
Thank you for your review.
We are so sorry to hear that your item has lost its stones after 2 wears!
Please reach out to customerservice@bevilles.com.au so we can assist you further.
Kind regards,
James
Hi Ashleigh,
Thank you for your review.
We are so sorry to hear that your pendant is missing stones!
Please contact us at customerservice@bevilles.com.au so we can assist you further.
All the best,
James
Hi Helen,
Thank you for taking the time to share your experience with us!
We are sorry to hear you are not satisfied with your purchase!
We hope to be able to assist you further in the future.
Stay Fabulous,
James
Hi Jodie,
Thank you so much for sharing your experience with us, we are so happy to hear that you are happy with your fabulous new jewellery!
Stay fabulous and happy shopping!
