Hi Julie,
We deeply apologize for the inconvenience caused by the issue with the ring.
We want to assure you that we have received your returned ring, and it is currently being processed by our returns team. Refunds typically take 2-5 business days to complete once the return is fully inspected. We truly appreciate your patience during this process and will ensure it is resolved as quickly as possible.
Kind regards,
Bevilles Customer Service
