Hi there,
We're sorry to hear about your dissatisfaction with the quality of the product you received. Your feedback is important to us, and we appreciate you bringing this issue to our attention. We will take your comments into consideration as we continue to improve our products.
If you would like further assistance, please don't hesitate to reach out to our customer service team.
Kind regards,
Lyn
Hi Robyn,
Thank you for sharing your positive experience with us!
We're delighted to hear that the bracelet was the perfect gift for your teenage granddaughter.
We hope you enjoy your new purchase and continue shopping with us!
Best regards,
Jay
