Hi Mila,
Thank you for taking the time to provide feedback regarding your recent order, and we are sorry to hear that your experience with the product is not a positive one.
We have received your initial query about this and you will visit the Epping store to have the item exchanged. Please let us know how it went. If you have any other concerns, we are happy to assist you further.
Please reach us at our Customer Service email: customerservice@bevilles.com.au
Bevilles Customer Service
