“Took weeks and many emails to chase up delivery. Not good if you want in a hurry. Finally got earrings. One pair was sealed and new and one was open, so not sure if I was given display or returned ones. So not happy.”
Dear Jennifer,
Thanks for the time and sharing your experience with us.
If you are not happy with your purchase, please contact us on
customerservice@bevilles.com.au for further assistant.
Regards,
Customer service team
Posted 7 months ago
Hi Jennifer,
We sincerely apologize for not meeting your expectations with both our delivery and product. Your feedback is highly appreciated, and we are committed to making improvements to enhance our service.
Should you wish to exchange the jewelry, we offer a 90-day exchange policy. Please visit any Bevilles store near you with your proof of purchase and our store staff will be more than happy to assist you.
Kind regards,
Lyn
Hi Annette,
Thank you for your five-star review! We're glad that your parcel has arrived safely and you find our product of good quality. Thank you again for choosing Bevilles!
Kind regards,
Lyn
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
“They look good but didn't receive the correct size. Will need to take back, annoying as the reason I ordered delivered was so as not to go to the shopping centres.”
Hi Larisa,
Thank you for taking the time to share your experience with us.
We are sorry to hear you are not satisfed with your purchase.
We hope you consider us in the future.
Stay Fabulous,
Bevilles Customer Service
