“Absolutely beautiful bracelet. Unfortunately I'd had it a few days and it broke. The spring ring was very weak and the circle fastner attached to that and a cubic zirconia snapped off. It will probably cost more for it to be fixed than the cost of the bracelet. Very upsetting as it was a gift from my son.”
Hi Claire,
Thank you for sharing your feedback with us.
We're truly sorry to hear about your experience with the bracelet.
Quality and durability are important to us, and we regret that the item did not meet your expectations. We understand how upsetting it must be, especially since it was a gift from your son.
To assist you further with your issue, please email us at customerservice@bevilles.com.au
Kind regards,
Jay
