Hello Sahara,
Thank you for taking the time to leave us a review.
We are sorry to know you were unpleased with your chain, please be aware of our customer satisfaction policy, you have the option to refund within 14 days or exchange for a change of mind within 90 days. Just make sure the item is still in a resalable condition.
Please contact one of our customer service members [customerservice@bevilles.com.au to assist you with this issue.
Kind regards,
Jay
