Hi Kate,
We are so sorry to hear that you have been experiencing issues with your item.
We have a 365 day manufacturing warranty, and we are n=more than happy to assess the item for you and discuss options.
Please email customerservice@bevilles.com.au with your docket/order number and we will be able to begin that process for you :)
Kind regards,
Zerina
Bevilles Customer Service
Hi Kitty,
Thank you for taking the time to share your experience with us!
We are sorry to hear you are not satisfied with your purchase.
To assist you further, please contact us at customerservice@bevilles.com.au.
Kind regards,
James
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service