Hi Karin,
Thank you for taking the time to leave a review with us. Please email us on at: customerservice@bevilles.com.au with your order number and our online team will give you an update on your order status.
Kind regards,
Bevilles Jewellers
“A beautiful bracelet and great quality, but not worth the wait or hassle! Being personalised it can take up to 12 weeks. I ordered two as gifts, waited 12 weeks to receive one which has to be returned due to an engraving error, took another 8 weeks to get a replacement. The second ones order got ‘lost’ so took another month on top of the 12 weeks.”
Hi Kylie,
Thank you for taking the time to share your experience with us.
We are sorry to hear this was not to your satisfaction and to have let you down.
All personalised orders take up to 12 weeks to be made and dispatched as this is made directly from the supplier.
Stay Fabulous,
James
Hi Sishi,
Thank you for taking the time to share your experience with us.
We are sorry to hear you are not satisfed with your purchase.
We hope you consider us in the future.
Stay Fabulous,
James