Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!
“the product was ok but their strict return policy is horrible...wouldn't event talk to us about finding another solution as the guys who sold it... low price but not a good company to buy from... and it isn't even the lowest prices... very disappointed with services.”
Brian,
Were sorry you are unhappy with our return policy. We have a strict 30 day return rule that we abide by with all of our customers. We find that products that are out of our warehouse for more than the 30 days generally have boxing issues, or problems on the return. We also are restocking our inventories and trying to keep space for new items coming from the manufacturer. Again, we are sorry you do not agree with the policy, but it is in place to protect us and our customers who might by a returned item.
