Wristband sensor (replacement) Reviews

3.6 Rating 14 Reviews

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About Biostrap:

OUR MISSION
Innovate with data and machine learning to deliver accurate activity and wellness tracking wearables to enable people to make impactful decisions about their health so they can perform, recover, and sleep better.

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Posted 4 years ago

“I love it but having the same issue with the replacement. The app can't find the sensor. Will try again (3rd time)”

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Posted 4 years ago

“The communication and customer support are excellent! My issue was addressed and resolved quickly and efficiently. I’m a happy customer!”

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Posted 4 years ago

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Posted 4 years ago

“Great customer service”

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Posted 5 years ago

“Wearable devices and gadgets are obviously popular, and everyone knows the commonplace names; but the best kept secret in wearable gear is Biostrap!!! The amount of information that the Biostrap gathers and reads, then charts, is phenomenal. I’m not the biggest exercise buff but I do a little bit 5 times a week, and Biostrap learns your exercises and counts them for you (reps). Furthermore, SLEEP LAB is a lifesaver!!! I’m learning so much about my sleep patterns that I’m able to adjust my habits and improve my actual sleep!!! It’s remarkable! I’d recommend this device to everyone, but I’m kind of hoping it stays just popular enough that only the select few know how great it is... I like that I’m ahead of the curve when it comes to biometrics and health informatics! Kudos to the entire Biostrap team for everything they do, including the amazing customer service they offer!!! Superb, just don’t tell anyone!”

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Posted 5 years ago

“After a few troubleshooting messages with Caitlin, she was able to determine the device was defective and needed to be replaced. I was particularly impressed with her customer service because the Biostrap was a gift and my shipping address was different from the purchaser. "No problem" she said. Everything was handled perfectly, AND she followed up to make sure everything was in working order once I received the device. THANKS CAITLIN!! You're the best!”