“I sent you an earlier e mail about the size of current 4x4's as compared to your brackets which are a 1/4 inch to big, consequently, you either have grind off the brackets or shim them out so they no longer overlap on top of 4x4. Not the biggest deal in world but correctly sizing them would save you money and look a lot better after installed.”
Thank you for taking the time to share your thoughts on our product. We value all feedback, including constructive criticism, as it helps us improve and provide a better experience for our customers. We're sorry to hear that you had a negative experience with our product, and we genuinely appreciate your honesty. Our goal is to ensure that every customer has a positive experience with our products, and we take your feedback seriously. Rest assured, we will do our best to investigate the matter and make any necessary improvements to prevent similar issues in the future. If you would like to discuss this matter further or have any additional information to share, please feel free to reach out to our customer support team by replying to this email.
Thank you,
The Birds Choice Team
