Hi Deborah,
Thank you for sharing your feedback. We’re sorry to hear the Cylinder arrived in poor condition—that’s certainly not the experience we want for our customers. Please reach out to us directly so we can make this right for you. As for the squirrels, they can definitely be persistent, and relocating the feeder is often the best solution. We appreciate you taking the time to leave a review and value your input.
Thank you,
Birds Choice Team
“I hang this and the woodpecker cylinder out and ALL the birds love this one. It's the combination of the ingredients and there's so many meal worms they just can't resist. I will continue to buy this and recommend it.”
“The product was enjoyed by the birds but completely gone within one day-not very cost effective feeding especially when I had to tie in the shipping costs.”
