Linda,
We are sorry to hear the birds are not using this new feeder. There could be multiple reasons why the birds have not come to feed yet. If you normally do not feed the birds in this location, it could take anywhere from one day to several months before birds in your area discover your new feeder. If you already have other bird feeders nearby that the birds are used to, they could be a bit leary of the new feeder. Birds are usually afraid of anything new. Sometimes you need to be patient and give your birds some time to find your feeder and feel comfortable with it. No matter how many or what kind of feeder you offer, there is never any guarantee that birds will like it or feed from it. Sometimes changing the type of bird seed you are feeding, or putting some seed on the ground near your feeder will help too. We hope that you will be patient and give your birds some time to find and enjoy this new bird feeder.
Thank you,
The Birds Choice Team
“This was purchased because it keeps my seed dry, holds a lot and the squirrels don’t bother it. My first one was such a success that I wanted to add a second.”
Gloria,
According to UPS tracking information, this was delivered and left at the front door on Friday, December 1. We will also be emailing you a private message to resolve.
Thank you,
The Birds Choice Team
“This is a great product. The birds love it. I was expecting a feeder that was a lot smaller but this feeder is a very nice sized feeder and large and is a quality product. I am happy with this purchase. Thank you!”
“I replaced an old feeder with this and it has had nearly no birds visit it compared to the many birds that used to visit my old feeder. I contacted Birds Choice about this issue and they told me to leave it in place longer. I have had the feeder hanging for over a month and no activity. I would not buy this product again nor recommend it.”
Thank you, Sam for taking the time to share your thoughts on our product. We value all feedback, including constructive criticism, as it helps us improve and provide a better experience for our customers. We're sorry to hear that you had a negative experience with our product, and we genuinely appreciate your honesty. Our goal is to ensure that every customer has a positive experience with our products, and we take your feedback seriously.
Your original message to us says that your existing feeder that gets lots of activity is in the front of the house. This photo looks like the feeder purchased from us could be in your backyard. If you normally do not feed the birds in this location, it could take anywhere from one day to several months before birds in your area discover your new feeder. They usually are afraid of anything new. That is why it was suggested by one of our customer service representatives that you give it some more time. No matter how many or what kind of feeder you offer, there is never any guarantee that birds will like it or feed from it. Sometimes changing the type of bird seed you are feeding, or putting some seed on the ground near your feeder will help. We hope that you will be patient and give your birds some time to find and enjoy this new bird feeder.
Thank you,
The Birds Choice Team
“Perfect for all my smaller feathered friends (cardinals and smaller). Both the inside and outside baffles do their job. Squirrels only search below for dropped feed; they can't access the perches and larger birds can't, either. You can adjust the outer baffle easily once installed (which takes patience but is not hard to do). I am a happy owner of 2 of these feeders.”
