We are thrilled to hear about your positive experience with our product, and we wanted to take a moment to express our gratitude for your kind words. Thank you for choosing our product, and for sharing your satisfaction with others.
Once again, thank you for your support and for being a valued member of our community. We look forward to serving you in the future and hope to continue exceeding your expectations.
Warm regards,
The Birds Choice Team
Debra,
Thank you for your feedback.
Because the baffle doesn't last as long as the feeder, that is why we offer it as a replacement part along with all the other parts needed for this feeder. We also offer replacement parts for other feeders. We feel that offering replacement parts for our products at a lower price is a much better option than forcing our customers to purchase a whole new feeder.
Thank you,
The Birds Choice Team
“Feeder weather baffle broke when trying to remove snow and ice from it. Was able to order another and received the replacement baffle in what I consider record time. Was able to provide old baffle with temporary repairs, but will put on the new once we get better weather conditions.”
“Very happy with the ability to repair my feeder rather than replace it.
This is the second time I’ve had to replace the weather guard due to raccoons knocking it free and it breaking on impact in the cold.”
“I am not using it for which it was designed, I have turned it upside down and use it for racoon and deer deterrent on the feeder that had the squirrel guard. The racoons had learned to shake the pole and the seeds would fall to the ground and bingo. Now the guard catches the seeds. I put the rain guard high enough to deter the deer as they will stand on their hind legs and try to reach over it, and can't.
so far so good.”
