“I’ve been a birder for years. Never have I been so disappointed in a bird bath. Sure it is pretty but not useful. The so-called easy to clean is a joke. There is no sturdiness for the water bowl and wobbles with the slightest jolt. I had a cardinal try to visit and because there is no way for the bird to hang on to the edge s/he flew off. I do have wasps and squirrels visit this expensive contraption.”
Thank you for taking the time to share your thoughts on our product. We value all feedback, including constructive criticism, as it helps us improve and provide a better experience for our customers. We're sorry to hear that you had a negative experience with our product, and we genuinely appreciate your honesty.
Our goal is to ensure that every customer has a positive experience with our products, and we take your feedback seriously. Rest assured, we will do our best to investigate the matter and make any necessary improvements to prevent similar issues in the future.
If you would like to discuss this matter further or have any additional information to share, please feel free to reach out to our customer support team by replying to this email.
Thank you,
The Birds Choice Team
“The bird bath is beautiful. The bowl is just the right size and the way it is secured to the pedestal is great. Outstanding customer service! Will definitely recommend to friends and family.”
“Very well made, beautiful color. The box was badly damaged on arrival and I feared it was full of broken pottery but the top and bottom were intact. Easy to place in the yard and the top "key" lock onto the base is great although a tiny bit wobbly. Overall I'm very pleased and the birds really love it.”
“My bird bath arrived with a broken pedestal, and I immediately reported that, providing multiple pictures. Birds Choice said they would replace it, but I still haven't been notified that a new one was shipped. I'm hoping that Birds Choice is a company that stands by its customers. The same bird bath was available through other major vendors, but I chose what appeared to be a smaller company--wanting to help them grow.”
Hi Becky,
Birds Choice is a company that stands by its customers. We have reached out to you privately regarding this matter.
Thank you,
The Birds Choice Team
