“It’s very sturdy it’s a little complicated to get put together. The directions could be a little more clear but I got it up and it works fine thank you.”
“I bought the pole as an addition to replacing my Martin House. I got so many marketing emails suggesting I add the pole, I thought, maybe I should do so. When my handyman came to do the work, he said that I had a much better pole than the one I purchased from Bird’s Choice, and it was in very good condition. His advice, of course, was to return the pole. I emailed immediately to start the process. I got an email back quickly saying the return was going to be processed. I called to arrange for them to pick up and return. I had to leave a message, so I waited. The next week, I called again. This time I talked with the same woman who had sent the email and the one I left a message to call me. I had taken the huge and heavy box to UPS, only to find out it was going to cost me more than half the amount I had paid for the pole. I was told they do not pay for returns, and further more, if the box was damaged in any way, I would receive nothing on my return.
Given my experience, I would strongly advise to shop elsewhere. Thank goodness the Martin House was ok, although its packaging was torn in several places. If I would have found it, say, caved in on a few sides, like the packaging, I don’t think I would have been afforded any more courtesy than I was when trying to return the pole.
D. Babin”
