“Easy service to use, left it quite late to order but it arrived quickly and on time! Recipient was thrilled and enjoyed the biscuit! Will definitely be using the company again!”
Hi Hebe,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Unfortunately Royal Mail have been experiencing severe delays but we hope it was enjoyed on receipt. Thank you and Kindest Regards, Biscuiteers x
“Sadly, the biscuit arrived 5 days after date expected and therefore missed birthday by 3 days. Know difficult times but eg postbox flowers arrived on time.”
Hi, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Unfortunately Royal Mail have and still are experiencing severe delays but we hope it is enjoyed once received.
Thank you and Kindest Regards, Biscuiteers x
“Arrived next day, which was really great. Looked amazing, as yet not eaten as too good to tuck into! I’m sure it will be gone by the end of today. Will definitely use you again. Thank you.”
“Unfortunately like many other reviews on this biscuit, the item has not arrived. The order was placed on the 3rd December and dispatched on 7th December for the agreed delivery date of the 8th December for a friends 60th Birthday. Order was placed in plenty of time to allow for a possible postal delay and prior to the postal disruptions which are currently ongoing. Have tried contacting Customer Services by phone and email, who explain responses may take up to 48 hrs but have never received a response. Such a disappointing experience of this company.”
Hi Michelle,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this.
Thank you and Kindest Regards, Biscuiteers x
