“Beautiful to look at AND taste. My best friend was positively delighted with this gift. Well done Biscuiteers! I will definitely be using you again Claire x”
“Arrived 6 days late. It looks lovely from photo friend sent to me and a lovely gift idea but I wouldn't order again for a specific date as can't guarantee arrival.maybe in a non covid year and not coming up to Christmas it might have arrived in time for birthday.”
Hey Kim,
Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team.
I am really sorry to hear your order did not arrive when expected, this is not what we wish any of our customers to experience.
A member of our team will be in contact with you to resolve this.
Biscuiteers xx
“Have ordered many of the letterbox biscuits for friends birthdays or a a cheering up message they have always been well received and arrived in good condition. Hopefully I can order a few more as gifts as they are much appreciated.”
“I have previously used Biscuiteers and have been delighted with their service. On this occasion the order took six days to arrive. When it did it was broken and inedible. I appreciate this is due to Royal Mail but was upset and disappointed with the response from Biscuiteers.”
Hi, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this.
Thank you and Kindest Regards, Biscuiteers x
“Not received no specified day but understandable with present circumstances, but unfortunately the biscuits were put in the wrong boxes. Ians went to Scotts address, scotts went to Ians address”
