“I don’t really have a review about the product’s veracity itself except to say I have heard many wonderful things about it and just decided to take it as a preventative measure against whatever…
I do have something to say about the company’s customer service however. It is great! I am from another country Blushwood has never mailed to before and my order took forever and proved to be extremely stressful for me to have complete. I believe the product was like more than 2 months behind. The company had to send me a new set to a USA mailing address I also use for me to get the item. I was very appreciative of the effort they put in to help me get my items.
I just bought the tincture and can’t wait to see how well it lived up to its ratings by others as now I actually have something to use it on!☺️”
“Great product, came well packaged. The product feels good on the face. It is hydrating and works really well with an additional layer of facial oil on top of it.”
Dear Sandra,
Thank you for taking the time to leave us a 4-star review, and especially for highlighting the excellence of our customer service! We're thrilled to hear that you had a positive experience with our team. However, your comment about order fulfillment has caught our attention, and we're keen to understand more about what happened.
Could you please share more details about the challenges you faced during the fulfillment process? Your feedback is invaluable to us as it helps identify areas where we can improve and ensure a smoother experience for our customers in the future.
We're committed to excellence in all aspects of our service, and understanding your experience more fully will aid us in making necessary improvements. Please feel free to reach out directly with any further details you're comfortable sharing.
Looking forward to hearing from you, and thank you once again for your support and constructive feedback.
All the best, Sarah
