Hi Marc,
Thank you for sharing your experience, and I’m truly sorry about the unexpected shipping delays and customs fees. I understand how frustrating this must have been.
Unfortunately, we rely on a third-party shipping service, and while most orders are shipped from our EU stock to avoid customs fees, your order had to be fulfilled from the US due to an out-of-stock situation in the EU. This is why a minor duty fee was applied.
As a gesture of goodwill, I’d like to offer you a 20% discount code for your next order. If this helps to resolve your concern, we’d truly appreciate it if you could consider revising your 1-star review. Your feedback helps us improve, and we’re committed to making things right.
Please let me know if there’s anything else I can assist you with.
All the best,
Sarah
Dear Brigitte,
Thank you so much for your amazing 5-star review of our Blushwood Berry Seed Extract EBC-46 Capsules 3-Pack! We're absolutely thrilled to know that you're enjoying our product. Your positive feedback means the world to us!
We strive to deliver the best quality supplements, and it’s gratifying to see that reflected in your experience. If you have any questions or need assistance, please feel free to reach out. We're always here to support you!
Thanks once again for your wonderful feedback!
Best wishes,
Sarah
Dear Kelly,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're enjoying our Blushwood Berry Seed Extract EBC-46 Capsules and that you're currently taking three a day. Your commitment to your health is inspiring!
We truly appreciate your kind words and support. If you have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help!
Thanks again for your wonderful feedback!
Best wishes,
Sarah
Dear Michael,
Thank you for your fantastic 5-star review of our Blushwood Berry Seed Extract EBC-46 Capsules 3-Pack! We're delighted to hear that you're experiencing the benefits and are satisfied with the quality of our products.
Your support truly inspires us to continue providing top-quality health supplements. We're committed to your wellness journey and are thrilled that our capsules are contributing positively to your health.
If you have any questions or need assistance, please don't hesitate to reach out. We’re always here to help!
Thanks again for your wonderful feedback!
Best wishes,
Sarah
Dear Ian,
Thank you for your wonderful 4-star review of our Blushwood Berry Seed Extract EBC-46 Capsules 3-Pack! We're glad to hear that you're enjoying the product and that it’s contributing positively to your health.
Your feedback is incredibly valuable to us as we continuously strive for excellence. If there’s anything more we can do to enhance your experience or if you have any questions, please feel free to reach out. We're always here to assist you!
Thanks once again for your support!
Best wishes,
Sarah
Dear Laine,Thank you so much for taking the time to give our Blushwood Berry Seed Extract EBC-46 Capsules 3-Pack a glowing 5-star rating! We truly appreciate your support and kind words about our product.
Your loyalty as a customer means the world to us, and we're delighted to hear that you are enjoying the benefits of our capsules. We're dedicated to providing the highest quality products, and your satisfaction is our ultimate goal.
Once again, thank you for your amazing review and for being such a loyal customer. We're here for you whenever you need us.
Warmest regards,
Johan
Thank you so much for taking the time to leave us a 5-star rating for our Blushwood Berry Seed Extract EBC-46 Capsules 3-Pack. We truly appreciate your kind words and support!
It's great to hear that you are satisfied with our product. We strive to provide high-quality supplements that deliver effective results. The Blushwood Berry Seed Extract has been carefully crafted to harness the goodness of nature and enhance overall well-being.
We hope that our capsules continue to meet your expectations and contribute to your health journey. If you have any further questions or require assistance, please don't hesitate to reach out. We're always here to help!
Once again, thank you for choosing our Blushwood Berry Seed Extract EBC-46 Capsules 3-Pack. Your feedback means a lot to us and motivates us to keep delivering excellence.
Best regards,
Sarah
Dear Raymond,
Thank you so much for giving our Blushwood Berry Seed Extract EBC-46 Capsules 3-Pack a stellar 5-star rating! We truly appreciate your support and kind words.
It's customers like you who motivate us to keep delivering top-notch products and exceptional service. We're thrilled to have you as a loyal customer and cannot express our gratitude enough for your continued trust in our brand.
Once again, thank you for taking the time to share your positive experience with our product. We look forward to serving you again in the future!
Warm regards,
Johan
