Neo G Back Brace with Power Straps 890 Reviews

4.4 Rating 5 Reviews

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BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

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02 8006 0661

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PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
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What was the product used for? Lower back problems

“Cant complain about the quality and service but the brace is advertised as a 132cm waist, im 107cm around the waist and it only just fits me, sometimes the velcro just lets go and it falls off, so if you are bigger than a 107cm waist i would give this brace a miss.”

Helpful Report

Posted 5 months ago

Hi Brett. Thank you for your feedback on the Neo G Back Brace. We're sorry that the sizing wasn't quite what you expected. While the brace is advertised to fit waists up to 132cm, we understand that individual body shapes and desired compression levels can affect fit. We'd be happy to help you find a better-fitting option. We offer the Mueller Adjustable Back Brace 4581, which fits waists between 71cm and 112cm (28 and 44 inches) and features adjustable straps for a more customized fit. You can reach us through chat or email to discuss your options and initiate the exchange process. Alternatively, you can exchange the item via our returns page at https://www.bodyheal.com.au/tools/returns to initiate the exchange yourself. We strive to provide accurate sizing information, and your feedback helps us improve in this area. We apologize for any inconvenience caused by the sizing issue.

Posted 5 months ago

What was the product used for? Herniated disc.

“Purchased for my husband. His comment "this back brace is amazing." Say no more.”

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Posted 1 year ago

Hi Jane! Thank you for the positive feedback. We're glad that the Neo G Back Brace with Power Straps 890 supports your husband well. We aim to keep our customers happy and satisfied. Thank you!

Posted 1 year ago

“Excellent product.”

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Posted 3 years ago

Hi Niranga! Thank you for the detailed positive feedback. We're glad that the Neo G Back Brace with Power Straps 890 supports you well. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thank you!

Posted 3 years ago

“needs a slightly larger Velcro area to assist with the larger tummies some of us enjoy.”

Helpful Report

Posted 3 years ago

Hi Jeanette! Thank you for your feedback. While the size chart is accurate for a vast majority of our customers it cannot accommodate everyone. Not everyone is made the same. That is why we strongly recommend to our customers to get their correct measurements. We have a 30 day returns policy that allows you to try on our products to judge fit. So there is an opportunity for all our customers to try on the product and return it back to us if they think it's not a good fit for them. We will relay this to our manufacturer. Thank you

Posted 3 years ago

“Very happy with the two Back braces we bought, the Neo G with power straps 890 and the Mueller Adjustable Lumbar Back Brace with removable Pad 255. We also our the Lumbar D roll. Great service, prompt delivery. All good wishes to Body Heal and thank you.”

Helpful Report

Posted 3 years ago

Hi Alison! Thank you for the detailed positive feedback. We're glad that you are happy with the Neo G Back Brace with Power Straps 890 and that it supports you well. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago