McDavid Lightweight Back Support 495 Medium Reviews

3.8 Rating 6 Reviews

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“Sizing is very misleading, if u think the size is right then go up to the next one off the chart. Not sure if it’s based on US sizing maybe. Product seems great on my wife but I can’t wear it as way to small.”

Helpful Report

Posted 1 year ago

Hi James! Thank you for your feedback. Sorry to hear the product did not match your expectations. As you can see this product has a vast majority of positive feedback and provide the support that most of our customers need and fits them well. However, like any garment/support, there are exceptions such as yourself. Everyone is made differently so it's difficult to have one product that is 100% accurate for everyone. Our returns policy allows our customers to try on the product for fit, comfort, and effectiveness. We have a 45-day return policy. Returns have to be received in an as-new condition with its original packaging and will be inspected upon return. Please note products that are worn (more than to judge suitability or fit) will not meet our return policy. For exchanges to a different size/colour/product, we will pay for shipping both ways. If you'd like to return/exchange your order to the next size up, please visit our returns centre. https://www.bodyheal.com.au/tools/returns Thanks BodyHeal

Posted 1 year ago

“Support was too small. I had to give mine away”

Helpful Report

Posted 2 years ago

Hi Pat! Thank you for your feedback. Sorry to hear the product did not match your expectations. As you can see this product has a vast majority of positive feedback and provide the support that most of our customers need. However, like any garment/support, there are exceptions such as yourself. Everyone is made differently so it's difficult to have one product that is 100% accurate for everyone. Our returns policy allows our customers to try on the product for fit, comfort, and effectiveness. We have a 30-day return/exchange policy. Returns have to be received in an as-new condition with its original packaging and will be inspected upon return. Please note products that are worn (more than to judge suitability or fit) will not meet our return policy. For exchanges to a different size/color/product, we will pay for shipping both ways. If you'd like to return/exchange your order for a bigger size, please visit our returns center. https://www.bodyheal.com.au/tools/returns Thanks BodyHeal

Posted 2 years ago

“The fit is perfect and my back is comfortable , what more can i say except the company sounds a very caring company Thank you for your personal attention”

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Posted 3 years ago

Hi Mike! Thank you for the detailed positive feedback. We're glad that the McDavid Lightweight Back Support 495 supports you well. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Doesn't offer enough support very upset”

Helpful Report

Posted 3 years ago

Hi Kurt, we are sorry for the inconvenience. As you can see from our reviews for this product that quite a vast majority of customers are happy with the McDavid Lightweight Back Support and it's helped relieve their back pain and provides the support that they need. While the size chart is accurate for a vast majority of our customers it cannot accommodate everyone. Not everyone is made the same. That is why we strongly advise our customers to choose the right size for them. We have a 30 day returns policy that allows you to try on our products to judge fit. So there is an opportunity for all our customers to try on the product and return it back to us if they think it's not a good fit for them. You can go to our returns center: https://www.bodyheal.com.au/pages/return-exchange Let us know if you have any questions or concerns. Thanks BodyHeal.au

Posted 3 years ago

“No issues here! Quick and efficient. Definitely recommend using Body Heal!”