Seal-Tight Swimming Waterproof Cast Protector - Adult Long Leg 20323 Reviews

3 Rating 1 Reviews

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“Was great for using in the shower, however I decided to take a dip in the pool, i felt I did everything right, but somehow water did get into the bag and my cast got wet, hung the bag over the pool fence to dry whilst I used hairdryer to dry out cast and my border collie has magically made the bag disappear, so back to garbage bags in the shower. Cie la vie”

Helpful Report

Posted 3 years ago

Hi Chris! Thank you for your feedback. We're really sorry for the experience you've had. That's definitely not what the cast cover was designed to do. I just want to make sure the covers are being put on correctly, it's a little bit confusing through the written text that comes with the packaging. Below is a video that shows you how to put on the leg cast cover, the method is the same. You need to dip the arm or leg first into the water. When there is air trapped inside that's when a gap can occur and allow water in. https://www.youtube.com/watch?v=iyHmbqJRNl8 Please let me know if you have followed these instructions? We're sorry to hear that you've lost the Seal-Tight Swimming Waterproof Cast Protector, if you wish to repurchase the product we will provide you with a 15% discount. I'll send a separate email with the discount code. I hope this helps. Let us know if you have any questions or concerns. Thanks BodyHeal

Posted 3 years ago