Which activity or class did you attend?
Grindon young people's centre
“From going in the staff didn't seem very 'happy' or chatty with the children. My son came out and said he didn't have as much fun as he normally does and didnt want to go back as he was given warnings for things that he wasn't intentionally doing i.e lifting his nerf goggles up to itch his eye. When it was time to collect both my children, the doors were open and no staff asked who i was there for i was just left standing and both my children just walked out the door without any staff checking to see who they were going too or asking them if their parent was there. Disappointing as normally.both my children love coming to these groups!”
Which activity or class did you attend?
Youth club
“Unfortunately my son did not enjoy the session today, he felt let down and i am disappointed with the leadership. He has attended many youth club sessions at grindon and always came out happy looking forward to the next one. It sounded like a great range of games but unfortunately they don't seem to have been managed very well by staff. My son was repeatedly hit and pushed over on purpose by certain children and when asked for help nothing was done. They never did appropriate 1st aid when he said he was hurt either. I do understand children don't always give the full story so I appreciate there may be more to it however I am left unhappy and disappointed with today's session and feel very reluctant to booking again due to staff issues”
