Which activity or class did you attend?
Warren Wood Primary after school club
“It was my child's first time at the club and despite filling out the form and indicating that my child may get upset as it's a new setting, new environment, new staff and that I will be on the phone to collect him straight away no one had called me. When I came to collect my child he was sitting under the table crying and was very stressed. I approached one of the staff who confirmed that he was like that for the whole duration (2 hours!) . And no one seemed to be bothered how stressful and anxious my child might've felt and no one even attended and comforted him, not mentioning they didn't call me! I was appalled and shocked at the level of poor attitude towards children and clearly a lack of understanding children behaviours and needs Never again! Would not recommend to anyone!”
