Hi Mesha,
Thanks for reaching out! We're so sorry your Brassybra experience didn't work out.
Brassybra's adhesive is extremely strong, so when there's an issue with adhesion, it's very likely to be due to three common errors:
1. If there is even a trace amount of oil, moisturizing soap, or leftover lotion on the skin it can weaken the adhesive. Certain tanning creams have oil in them as well, which can be another hidden culprit. Brassybra needs to be applied on completely clean, dry skin, at least 30 minutes after showering. Perspiring while applying can also cause the product to peel down before it's had a chance to adhere.
2. Brassybra needs to be warmed up. We suggest at least 60 seconds of vigorously rubbing the product into the skin until it feels hot to the touch. It needs to be warm in order to adhere to your skin, and the adhesive needs to set for 30 minutes before you move around/sweat/swim, etc...
3. The first adhesion is the best adhesion: so if you apply the product, but then lift it again to re-stick it, it can affect the adhesive. If you must lift it and reapply, you can always reactivate it by using a hot blow dryer, as well as rubbing vigorously to warm up the skin/adhesive. Brassybra is heat-activated, so anything you can do to warm it up will help with any issues that can arise while one is learning to use it.
If you aren't open to trying again, no problem at all, we offer refunds on all unused product pairs here:
https://brassybra.returnly.com/
Please let us know if there's anything else we can help you with. Have a great day! :)
“I recently utilized this product and I must admit that I was blown away by how well it worked. I also purchased the strips for additional covering, my "missy-ies" were comfortable... I'm sure I'll purchase more. Many thanks, Brassy Bra!!!”
“The support is amazing and lasts all day even while dancing all night. I would recommend trying to get the full use of the product by wearing it all day and into the night activities. I was pleasantly surprised and wasn't sure if it would be secure. It was! I'm extremely happy with this purchase.”
