“Extremely small and unwearable due to squeezing head like a vice, compared to another sito brand pair I purchased (adult women’s) there was a 4.5 cm variation in the space between arms, more detailed fit information, ie regular fitting or xs , xl, would be helpful for online shoppers , the information and measurements provided doesn’t offer much insight into how they fit, poor customer experience due to paying $20 return international shipping to get refund..”
Hi Helen,
Thank you for taking the time to share your feedback, and I'm sorry to hear that you are dissatisfied with the fit of the SITO Good Life sunglasses. We understand how important it is to find the right fit, especially when shopping online.
We strive to provide as much information as possible to help our customers make informed decisions, which is why each product page includes a “Frame Size & Fit” section that outlines the specific measurements of the sunglass. While the SITO Good Life model is designed to fit an adult head, we acknowledge that fit preferences can vary greatly, and what works for some may not work for others.
As the glasses are not faulty and were delivered as described on the website, we’re unable to cover return shipping costs when the item simply does not suit the customer's preference or fit.
Thank you again for your feedback.
