“I am sorry to say i was very disappointed with these earrings, LOVED the look BUT the lock on them is so tight i broke my 2 thumb nails just while trying to open them. So then tried the put them on and the back section bent while trying to lock them on. Front and back don't line up at all now. I had bought the second pair for a friend BUT under the circumstances can't give them as a gift. Regards Kay Elston inv - #26716-BCo”
Hi Kay,
Thank you for highlighting this to us. Our team has contacted you through email and we will need your cooperation regarding this. Kindest regards, Team Brilliant Co.
Hello Myra,
Brilliant Co. has one of the best return policies in the world (100 days), as long as its returned in the original unused condition. Kindly contact our team at cs@brilliantco.com.au so we can further assist you. Kindest regards, Team Brilliant Co.
Hi Tanya,
We are incredibly grateful that you took the time out to leave us a 5-Star review and compliment our product, it's much appreciated. Kindest, Team Brilliant Co.
