“I was very happy with the ordering process and speedy delivery.
However, when my order arrived, the box was far too big to fit through the letterbox, meaning we had to collect it from the sorting office - very inconvenient! Given how small the items are, surely letterbox packaging could be used?”
Hello Elspeth,
Thank you for your feedback. We completely agree, we're already looking at alternative packaging options. The current box was designed to best protect an average order of 6 bottles, which it does very well. However, it does seem overkill if ordering less than this, so we are looking at alternatives.
