We're sorry it sounds like you are having trouble with your refill.
If you have our original brush your new refill cartridge will screw onto the base of the brush to replace the one that is there, but if you have our new brush style, you will need to pour the powder into the powder reservoir in the base of the brush. You may need to tap it lightly at an angle and rotate a bit to get all the powder out.
We hope this helps, but if you need further assistance, please reach out to our customer service team.
“Using the Mineral Powder Sunscreen Cartridge is an excellent choice to save some money! Our whole family uses this product, including our grandchildren, and it has proven effective especially when traveling and needs to be applied frequently. So easy to use and the children never complain that it stings their eyes!”
“Love the look and effect of this product. I am not fond of a heavy makeup look. So this provides a good cover for me with sun protection also,. Use it daily....”
“Absolutely love Brush on Blocks powder sunscreen and was so excited to see we could purchase refills for our SPF30. This is the only brand of sunscreen we use.
There is no skin irritations or rash like other brands of liquid sunscreen. It can be worn in water and still provide protection. We follow the reapplication recommendations and are able to enjoy time out in the sun. Love it!”
