“I burn easily and wanted a brush on sunscreen for my head where my thinning hair leaves vulnerable scalp areas open to burning as I’m outside. It’s so easy to apply, but I got burned. Well, I wrote a disappointed review and customer service was immediately there to walk me through what could’ve gone wrong. Turns out, after viewing the how-to video, when my stick wasn’t opening to the point the powder protection came into the brush, so I hadn’t actually been protecting my skin. My husband helped me to open the stick fully and out came the sunscreen powder! I’ve used it twice since and was outside for more than an hour in upper desert sun and aside from sweating a lot, my face nor scalp got burned, and it’s a nifty leakless sunscreen I can slip in my purse to reapply easily! Excellent customer service”
Hi Roberta, we're so sorry to hear you got burned. Our products are rigorously tested multiple times per batch to comply with FDA regulations to offer at least the coverage stated if not more. While using sunscreen is beneficial, it is not 100% blocking the sun's harmful rays. The best forms of protection are to use common sense methods like wearing a hats/clothing rated for SPF and staying out of the sun in the heat of the day. We want to be sure you have a better experience next time, so we'll have a member of our team reach out directly with some application tips and instructions.
“It is hard to get out of the brush and to make sure you have it applied. I love the idea just need it in a container instead of coming out of the brush head.”
Hi Jamie, Our brushes are self dispensing and FDA tested to provide the stated coverage if you apply as directed. Powder continues to flow through into the base of the bristles with the buffing motion as you use it. A member of our team will reach out directly to help you get more comfortable with how to use your brush. Thank you,
the Brush On Block Team
“I really like this product. I put it on over a moisturizer and it evens out my skin tone. I'm thinking about buying a color this on worse so well. Very easy to use in a quality applicator.”
“I love this product. It’s super convenient to carry and use. Protection is great. My only issue is I need them to have a refill for this product. My toddler granddaughter opened and spilled the powder and I’d really like to be able to buy a refill. Learn from my mistake and keep away from kids”
“Where has this been all my life? My sensitive skin does not tolerate any sunscreen I’ve ever found - not even plain zinc oxide- for more than two days in a row. But this works for me, and because it’s a totally different sensory experience I don’t have any resistance to actually putting it on. Had a little problem with the first brush I ordered and they replaced it with great customer service, no problem. I’m thrilled to have found this product and can’t wait for them to produce the bulk refills as now I’m finally using sunscreen every day!”
