“Tea was delicious, easy to make, recipes on website were easy to follow. Part of order came damaged/smushed/leaking, contacted customer service. They required a gentle reminder a week after the first email but totally understandable from a pretty new/suddenly exploding company, and after the gentle prod they organised a refund or replacement of the damaged items, the refund was actioned immediately. Have already purchased again, larger pack this time!”
“Cannot recommend these guys enough. Super quick and great service and the bubble tea itself is delicious plus the flavour combinations are bang on! Will be back again, again and again!”
“I like the idea of making your own bubble tea!! I think the choice of tea is my favourite part. Its very fragrant. Though a couple of things I have noticed that could be improved:
1. The recipe provided needs to have more specific measurements/time
2. Choice of paper and plastic straws - I know this is a very sensitive topic to some, but my paper straws keep breaking in the middle so i have resorted to taking bubble tea straws from bubble tea stores hahaha
3. The pearls could be better, I don’t like them as much cause they’re a bit hard no matter how Long I cook them for.
Overall though, for a homemade bubble tea kit, it’s pretty good!!”