“Arrived dented and unusable. such a shame as a lovely tin if was perfect contacted customer service and they were excellent. Sent a replacement tin which arrived very quickly”
Thanks for the 5* review! We're so pleased to hear your replacement came and it was perfect :) Thank you for allowing us the time to resolve the issue.
Thanks for the review! We're sorry to hear you are struggling with opening the tin. It might be worth trying to twist the lid whilst pulling it open :) If it's a little stiff it's because we want it to be air tight to ensure the product stays fresh :) Glad it's easier to use than the pouch. Lovely photo of your little spaniel :) thanks for sharing!!
“I have been saying for ages how much better it would be in a tub as it is really tricky trying to scoop the supplement out of the pouch when it gets low. This tin is exactly what I needed! It is so much easier!”
Thanks for the 5* review! We're so pleased to hear you're finding the tin useful and easier to use with the scoop :) That's exactly what we were hoping our customers would say! Love the photo of your stunning doggo!! Thanks for sharing :)