“Product arrived well packaged and was easy to assemble. Had no problem in connecting up the gas and the patio heater started up first go. There was some initial smoke coming out of the top of the heater but figured that was just a part of turning it on for the first time.
I also got the cover for the patio heater and that works great in protecting it from the elements.”
“After assembling the patio heater, I found I had a problem with the ignition switch. I rang the manufacturer's number (Sahara) given with the instructions and a lady walked me through the issue. She was very patient and helpful. She gave me an alternative to using the ignition switch so that I could use the patio heater that weekend, while she sent out a new piece that arrived promptly. Very happy with heater, great heat from it and very happy with the service from Sahara!
Thank you!”
Thank you for your feedback, it is very important to us. We are sorry to hear that you had some issues with your Patio heater but that this was rectified quickly. We apologise for any inconvenience this caused you.
Thank you for your feedback Vincent. It is very important for us to ensure our customers are provided with the highest quality of service and products.
