Hi Darren, Thank you for your feedback. I'm sorry you've missed this information on our website as it is listed under specification. However, I have requested this is made more clear.
Thank you for your feedback Brian. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.
“At the moment it's not for for purpose. I've bought all the equipment required to use it including regulator and hose as recommended by calor but the product takes ages to light and the flame is not adequate for cooking. Maybe I'd change my review if customer care at calor were a bit more responsive.”
Thank you for your feedback Koe, it is very important to us. We are sorry to hear that you are having issues with your BBQ. We can see that a member of our Customer Service Team has been in contact with you regarding this and is seeking advice from the Warranty Team. We apologise for any inconvenience this has caused you.