Thank you for your feedback; it is very important to us. We sincerely apologize for the inconvenience you've experienced with the delivery of your heaters. We can see a member of our customer service team has arranged for the replacement heater that also arrived damaged to be collected and refunded.
Thank you for your feedback; it is very important to us. We can not find anywhere on our system where you contacted us previously to report any issues with your product. A member of our Customer Service Team will be in contact with you today.
Thank you for your review, Louise! We're glad to hear that you're making use of the heater despite the ignition button issue. Using a long lighter is a handy workaround! Your feedback helps us continuously improve our products, and we appreciate your understanding.
Thank you for your amazing review, Pauric! We're so pleased to hear that you're delighted with your Blue Flame Portable Gas Cabinet Heater. It's wonderful to know it's providing the warmth you need. Your satisfaction truly inspires us!
Thank you for your feedback! We're so pleased to hear that you find the Blue Belle Chic heater easy to use and effective. Your satisfaction is important to us, and we’re committed to providing warmth and reliability for all our customers!
Thank you for your feedback. It is very important to us.
We are sorry to hear about the issue you had with the appliance.
We can see a member of our customer service team booked the earliest collection possible, and the appliance was returned to us.
It was tested by a gas-safe registered engineer, the fault was repaired, and the appliance was returned.
We are sorry for the time and inconvenience it caused.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
